Privacy Policy

How we collect, use, and protect your information. Last updated: November 2026.

Just Scale Group LLC ("we", "our", "the company") is a Florida limited liability company that provides document preparation services. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and the choices you have. It applies to information collected through this website and our intake process.

Please note: Just Scale Group LLC is not a law firm and Gretchen Galanes is not a lawyer. We prepare documents using the information you provide and cannot give legal advice, tell you which forms to use, or represent you in court.

Information we collect

We collect information you provide directly to us, including:

  • Contact details (name, phone number, email address)
  • Information and documents you share during a consultation or through our questionnaire so we can prepare your documents

We also collect limited technical information automatically when you visit the site:

  • Device and browser information (type, language, screen size)
  • Approximate location based on IP address
  • Pages viewed and actions taken on the site
  • Referral source (the ad or link that brought you here)

How we use your information

We use the information we collect to:

  • Respond to your inquiry and follow up with you
  • Schedule and hold your consultation
  • Prepare your documents if you choose to work with us
  • Measure and improve the effectiveness of our advertising and website

Third-party services we use

We rely on a small number of providers to operate this site and our intake process. These providers may receive limited information about your visit or submission:

  • GoHighLevel / LeadConnector: stores contact form submissions and helps us follow up
  • Meta (Facebook and Instagram): measures how our ads perform, using the Meta Pixel
  • Microsoft Clarity: anonymized session recording to help us improve the site experience
  • Cloudflare: hosts and protects the website

These providers handle data on our behalf and are bound by their own privacy practices. The details of your situation are never shared with advertising platforms.

Confidentiality

Information you share with us is treated as confidential. We use it only to respond to you and to prepare your documents, and we do not sell it.

How long we keep your information

We keep inquiry information only as long as it is needed to respond to you and follow up. If you work with us, we keep your records for as long as needed to provide our services, unless we are required to keep them longer.

Your choices

You can:

  • Ask us what personal information we have about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, unless we are required to keep it
  • Withdraw consent for non-essential uses (such as advertising measurement) at any time
  • Use your browser's privacy settings to limit cookies and tracking

Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

Governing law

This policy is governed by the laws of the State of Florida.

Changes to this policy

We may update this policy from time to time. The current version always lives at this URL, with a "last updated" date at the top.

Contact

For any questions about this policy or to exercise the choices above, contact:

Just Scale Group LLC
Orlando, Florida
info@justscalegroupllc.com
(407) 783-7847